• Pierre, SD, USA
  • Full Time

Scope of Job

Work with branch personnel bankwide to ensure loan documentation generated is correctly and adheres to bank and regulatory standards. Provide administrative and operational support for internal customers. Assist with boarding and maintenance of loan account information onto bank mainframe as processing area workflow demands. Provide information and assistance efficiently and courteously to authorized Associates. Maintain high level of confidentiality.


Primary Duties

Assure correct loan documentation is built for each loan request processed. Verify loan documentation generated follows BankWest policies and regulatory guidelines. Assure confidentiality both internally and externally.

Assist with boarding new loans, making changes, additions and corrections on bank mainframe system.

Respond quickly and positively to inquiries for assistance regarding loan documentation, the platform application, operational, and regulatory items.

Serve as backup to review and import various loan data entered into Bankway. Check for completeness and accuracy of items boarded. Investigate questionable entries and initiate corrective measures.

Serve as backup for payment processing.

Serve as backup, monitoring loan documents done inbox and check with branch on status of loan activation for those approaching one month past contract date.

Assist with SOPS and administration of the loan documentation software systems under general guidance of the Loan Documentation Specialist. Stay current on regulatory requirements and Loan Policy changes.


Secondary Duties

Participate on various committees and project teams as deemed appropriate by management.

Attend, actively participate in organization, job specific training offered, and Quality Service programs.

Adhere to all applicable Policies and Procedures of BankWest organization.

Community involvement is strongly encouraged.

Other duties as assigned.



Education: A high school diploma or equivalent.

Experience: 3 years' experience in related field.

General knowledge and understanding of banking terminology, procedures and regulations.


Knowledge and Special Skills  

Ability to work dependently and/or independently, under pressure, meet deadlines, and adjust work schedules as needed to complete job responsibilities.

Ability to organize and handle multiple responsibilities while delivering quality external and/or internal Customer Service.

Strong interpersonal skills to ensure effective communication with external and/or internal customers.

Knowledge or ability to learn regulatory requirements pertinent to performance of specified duties in job description.

Knowledge of banking terminology and procedures.

Ability to skillfully use a variety of application software, learn computer programs, and comprehend the program output.

Adhere to Federal Privacy Standards in addition to following BankWest requirements for electronic communication and Social Engineering standards.

BankWest is a "Sales Organization" and all employees are expected to participate directly or indirectly with increasing BankWest's presence in their markets as appropriate.

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